7ze Terms & Conditions — Please Read Before Using the Platform

1Acceptance of Terms

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("User", "you", "your") and 7ze ("Platform", "we", "us", "our") governing your access to and use of the 7ze website at 7ze.bet and all associated services, features, content, and functionality. These Terms apply to all visitors, registered users, and any other persons who access or use the Platform.

By registering an account, making a deposit, placing a wager, or otherwise using any part of the 7ze Platform, you confirm that you have read these Terms in full, that you understand them, and that you consent to be bound by them. If you do not agree to these Terms, you must not access or use the Platform. Your continued use of the Platform following any amendment to these Terms constitutes your acceptance of the revised Terms.

2Eligibility

To register and use the 7ze Platform, you must satisfy all of the following eligibility requirements at the time of registration and at all times during your use of the Platform:

• You must be at least 21 years of age. 7ze strictly enforces the minimum age requirement and may request proof of age at any time. Accounts found to be held by individuals under the age of 21 will be immediately suspended and all funds may be withheld pending investigation.
• You must be located in Bangladesh or in a jurisdiction where accessing and using the 7ze Platform is not prohibited by applicable law. It is your sole responsibility to determine whether your use of the Platform is lawful in your jurisdiction.
• You must be acting on your own behalf and not as an agent, nominee, or trustee for any third party. Opening an account on behalf of another person is strictly prohibited.
• You must not be a current employee, director, contractor, or immediate family member of an employee or contractor of 7ze or its affiliated companies.
• You must not be currently self-excluded from the 7ze Platform under the Responsible Gaming program, or subject to any court order or regulatory restriction that prohibits you from participating in online gambling activities.

3Account Registration

To access the full features of the 7ze Platform, you must register a personal account. You are permitted to hold only one account at any time. Multiple accounts held by the same individual will be subject to review and may result in account closure and forfeiture of balances at 7ze's discretion.

• You must provide accurate, current, and complete information during registration, including your full legal name, date of birth, email address, and mobile number. You are responsible for maintaining the accuracy of this information and must notify 7ze promptly if any details change.
• You are responsible for maintaining the confidentiality of your account credentials, including your username and password. You must not share your login details with any third party. You are liable for all activity that occurs under your account, whether or not authorised by you.
• 7ze reserves the right to verify your identity at any time and to request supporting documentation such as a national identity card (NID), bank statement, or proof of address. Failure to provide documentation within the time specified by 7ze may result in account restriction or closure.
• 7ze may suspend or close an account without notice if it determines that the registration information provided is false, misleading, or incomplete, or if it has reasonable grounds to suspect fraudulent activity or a breach of these Terms.

7ze does not charge any registration fee. Creating an account on the Platform is free. Deposits and withdrawals may be subject to minimum and maximum transaction limits as communicated in the Platform's banking section. 7ze does not impose fees on standard deposits; transaction fees charged by payment service providers (bKash, Nagad, Rocket, Upay) are the responsibility of the user.

4Deposits and Withdrawals

All financial transactions on the 7ze Platform are conducted in Bangladeshi Taka (BDT). The Platform supports deposits and withdrawals via the following methods: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank (DBBL) mobile banking, and selected Visa/Mastercard card transactions where available. 7ze reserves the right to modify the available payment methods at any time.

The following conditions apply to all deposits and withdrawal requests:

• The minimum deposit amount is ৳500. 7ze may set maximum deposit limits per transaction or per day. These limits will be communicated within the Platform.
• Withdrawals will only be processed to the same payment method used to make the original deposit, unless otherwise agreed by 7ze in writing. Withdrawal requests are typically processed within 24 to 72 hours, subject to KYC verification being completed.
• 7ze reserves the right to place a hold on any withdrawal request pending satisfactory completion of identity verification, source-of-funds checks, or investigation of suspected irregular activity. In cases of confirmed fraud, associated funds may be permanently forfeited.
• Deposits made via bKash, Nagad, or Rocket are typically credited to the user's 7ze wallet within minutes of the transaction being confirmed. Any delays beyond 30 minutes should be reported to 7ze customer support with transaction reference details.

7ze does not accept deposits from or make payments to third-party bank accounts, payment wallets registered in a name other than the account holder's, or cash in any form. Any attempt to deposit funds from a source not registered in the account holder's name may result in the transaction being rejected and the account being suspended pending investigation.

5Bonuses and Promotions

7ze may from time to time offer bonuses, free spins, enhanced odds, cashback promotions, reload bonuses, and other promotional offers to eligible users. All bonuses and promotions are subject to the following general conditions, as well as any specific conditions stated at the time the offer is made:

• Bonus funds and any winnings derived from bonus funds are subject to a wagering requirement before they may be withdrawn. The applicable rollover multiplier for each promotion will be stated in the promotion's terms. Unless stated otherwise, the standard wagering requirement for welcome bonuses is 30x the bonus amount.
• 7ze reserves the right to withdraw, modify, or cancel any bonus or promotion at any time, with or without notice. Where a bonus has already been credited to a user's account, 7ze will honour the terms under which the bonus was awarded, except in cases of abuse.
• Bonuses are non-transferable and may not be exchanged for cash directly. Only one welcome bonus may be claimed per person, per household, and per device. Creating multiple accounts to claim bonus funds more than once constitutes a breach of these Terms and will result in account closure.
• 7ze may apply maximum bet limits while a user has an active bonus. Placing bets above the stated maximum bet limit while bonus funds are active may result in the forfeiture of the bonus and associated winnings.

Bonuses are designed for recreational play and are offered in good faith to 7ze users. Any attempt to exploit bonus structures through systematic play patterns, arbitrage strategies, or coordinated multi-account activity will be treated as bonus abuse. 7ze reserves the right to void bonuses, void associated winnings, and close accounts where bonus abuse is detected.

6Betting Rules

All bets placed on the 7ze Platform are subject to the following general rules. Sport-specific and game-specific rules may apply in addition to these general conditions and will be displayed in the relevant section of the Platform:

• A bet is confirmed only when the Platform issues a bet confirmation reference number. Bets that are not confirmed are not valid. In the event of a technical failure that prevents confirmation, the bet will be voided and the stake returned.
• 7ze reserves the right to void any bet placed at odds that were manifestly incorrect due to a system error, human error, or data feed failure. Where such errors are identified after settlement, 7ze may reverse the settlement and void affected bets, with stakes returned to the user's account.
• In-play (live) bets are accepted at the Platform's discretion. 7ze may suspend in-play betting markets at any time, including during periods of unusual betting activity or pending official match data confirmation. Bets placed during a suspension period will be voided.
• Cricket betting markets on BPL, IPL, T20 World Cup, and Bangladesh Tigers international fixtures are governed by official match results as declared by the relevant governing body (BCB, ICC, BCCI). In the event of match abandonment, 7ze will apply the void rules standard for that market type.

7Responsible Gaming

7ze is committed to promoting responsible gaming practices across its Platform. Gambling is intended to be an entertaining leisure activity for adults and should never be viewed as a source of income, a way to recover losses, or an escape from personal difficulties. 7ze recognises that for a small number of people, gambling can become a problem, and the Platform is designed with tools to assist users in maintaining control.

7ze provides the following responsible gaming tools to all registered account holders: deposit limits (daily, weekly, and monthly), session time limits, cooling-off periods, and self-exclusion. To access these tools, contact 7ze customer support. Self-exclusion requests are processed within 24 hours and once activated cannot be reversed during the exclusion period.

8Prohibited Activities

The following activities are strictly prohibited on the 7ze Platform. Engaging in any prohibited activity will result in immediate account suspension, forfeiture of balances, and may result in legal action:

• Using automated software, bots, scripts, or any other non-human mechanism to interact with the Platform, place bets, or manipulate game outcomes.
• Money laundering, structuring transactions to avoid reporting thresholds, or using the Platform for any purpose related to the proceeds of criminal activity.
• Colluding with other users to manipulate the outcome of games or bets, including chip-dumping in poker or coordinated in-play betting.
• Exploiting errors, glitches, or vulnerabilities in the Platform's software or games. Any winnings derived from a known or reasonably suspected software error will be voided.
• Attempting to open multiple accounts, sharing accounts with third parties, or using another person's account credentials without their express written consent.

7ze employs fraud detection systems and cooperates with payment providers and relevant authorities to investigate and report suspected prohibited activity. 7ze is not required to disclose the details of its fraud detection methodology.

9Intellectual Property

All content on the 7ze Platform, including but not limited to text, graphics, logos, icons, images, audio clips, digital downloads, data compilations, and software, is the property of 7ze or its content suppliers and is protected by applicable intellectual property laws. You may not reproduce, duplicate, copy, sell, resell, or exploit any portion of the Platform, use of the Platform, or access to the Platform without the express written permission of 7ze. Unauthorised use of Platform content may give rise to a claim for damages or be a criminal offence.

10Limitation of Liability

To the fullest extent permitted by applicable law, 7ze shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of, or inability to use, the Platform. This includes, without limitation, loss of profits, loss of data, loss of goodwill, service interruption, computer damage or system failure, or the cost of substitute services.

7ze's aggregate liability to you for any claim arising out of or in connection with these Terms or your use of the Platform shall not exceed the total net deposits made by you to 7ze in the 90-day period immediately preceding the date on which the claim arose, or ৳10,000, whichever is the lesser amount. Nothing in these Terms excludes or limits liability for fraud, death, or personal injury caused by negligence.

11Privacy and Data Protection

7ze collects, processes, and stores personal data in accordance with its Privacy Policy, which forms part of these Terms by reference. By using the Platform, you consent to the collection and processing of your personal data as described in the Privacy Policy. 7ze does not sell personal data to third parties. Data is processed for the purposes of account administration, identity verification, fraud prevention, regulatory compliance, and the provision of personalised promotional communications where you have opted in. You may review, update, or request deletion of your personal data by contacting 7ze support.

12Amendments to These Terms

7ze reserves the right to amend, update, or replace these Terms at any time. Where changes are material, 7ze will endeavour to provide reasonable notice by posting a notice on the Platform or by sending a notification to the email address registered to your account. It is your responsibility to review the Terms periodically.

The most current version of these Terms will always be accessible at 7ze.bet/terms-conditions. The date at the top of this page reflects the date on which these Terms were last updated. Your continued use of the Platform after any modification constitutes your binding acceptance of the revised Terms.

13Governing Law and Disputes

These Terms shall be governed by and construed in accordance with applicable law. Any dispute arising out of or in connection with these Terms or your use of the 7ze Platform that cannot be resolved amicably between the parties shall be subject to the exclusive jurisdiction of the competent courts. 7ze encourages users to contact support in the first instance to resolve any concern before pursuing formal action. You may contact 7ze support at [email protected]. Please note that the email address is provided for support purposes only and is not a clickable link.

14Contact Information

If you have any questions about these Terms and Conditions, wish to make a complaint, or need to contact 7ze for any account-related matter, please reach us at [email protected]. Our support team is available 24 hours a day, 7 days a week, and aims to respond to all enquiries within 24 hours. Please note that the email address is a plain-text display address only and is not a clickable hyperlink. Do not send sensitive personal documents by email without first confirming a secure submission process with our support team.