Responsible Gaming at 7ze — Play Smart, Stay Safe

Our Commitment to Responsible Gaming

7ze is committed to providing a safe, fair, and transparent platform for players across Bangladesh. We believe gambling is a legitimate form of adult entertainment when treated as a leisure activity with clear, self-imposed boundaries. The platform is designed to make responsible gaming tools easy to access and straightforward to use — not buried in obscure menus.

We recognise that for a small number of people gambling can move beyond a hobby and start to cause real harm. 7ze takes this seriously and will never profit knowingly from problem gambling. Every responsible gaming request is handled confidentially, without judgement, and without delay. If you need help, our support team is available around the clock.

Understanding Problem Gambling

Problem gambling is not defined by how much money you wager or how frequently you play — it is defined by the degree to which gambling interferes with normal life. A person can develop a gambling problem without ever placing a large single bet. The central issue is loss of control: continuing to gamble despite clear and growing harm to finances, relationships, or mental health.

7ze encourages all users to pause and honestly assess their gambling behaviour from time to time. Gambling should always feel like a free choice — something done for enjoyment with money you can comfortably afford to lose. If it begins to feel compulsive, or if winning feels like a financial necessity rather than a pleasant surprise, those are signals worth taking seriously.

Deposit Limits — How They Work

Deposit limits are among the most practical tools available on 7ze. Setting a cap on how much you can load into your account within a given time frame creates a hard financial boundary that prevents unplanned spending. 7ze offers three deposit limit types:

• Daily deposit limit: the maximum you can deposit in any 24-hour period. Ideal if you want session-by-session spending control.
• Weekly deposit limit: the maximum across any rolling 7-day window. Good for players whose session frequency varies through the week.
• Monthly deposit limit: a cap over a calendar month. Best for setting an overall entertainment budget and sticking to it.

Limits can be decreased immediately at any time. Requests to increase a limit are subject to a mandatory 7-day reflection period before the change takes effect — this window is intentional, ensuring that increases are considered decisions, not impulse actions. To set or change a deposit limit, contact 7ze support.

Time-Out and Cooling-Off Periods

Sometimes a structured break is all that is needed to regain perspective. 7ze's time-out feature lets you temporarily suspend your account for a period you choose — from 24 hours up to 30 days. During a time-out, your account is fully restricted: no login, no deposits, no betting. Your existing balance is preserved and restored once the period ends. Time-outs take effect immediately and cannot be reversed before the chosen end date.

If you return after a cooling-off period and feel you need more time, you can request an extension or move directly to a full self-exclusion. 7ze support is available 24/7 to process time-out requests, typically within a few hours of receiving your message.

21+ Age Restriction Policy

The 7ze Platform is strictly for adults aged 21 and above. This is a firm policy, not a suggestion. Anyone found to be under 21 will have their account immediately closed, any winnings forfeited, and deposits returned where possible. 7ze reserves the right to request age verification documents at any stage. We do not apologise for enforcing this boundary — protecting young people from exposure to gambling is a non-negotiable responsibility.

If you are a parent or guardian and believe someone under 21 in your household has accessed 7ze, please contact support immediately at [email protected] (plain text only). We treat all underage access reports as urgent and will investigate and close the account within 24 hours of a verified report.

Tips for Keeping Gambling Fun

The vast majority of 7ze users gamble responsibly and never experience problems. Here are the habits that responsible players tend to share:

• Only gamble with money you can afford to lose — treat it as an entertainment expense, never as an investment or income source.
• Set a budget before every session and stop when you reach it — whether you are ahead or behind.
• Take regular breaks away from the screen. Even a short walk or a cup of tea can reset your perspective far more effectively than continuing to play.
• Never gamble when you are tired, stressed, upset, or under the influence of alcohol. Decision quality drops sharply in these states and losses can escalate quickly.
• Keep gambling as one of many leisure activities — a healthy social life, exercise, and varied hobbies help maintain the right perspective on what gambling is and is not.